One-to-one support · No public groups

Contact WA Exporter support

Get help with installation, choosing chats or groups, exporting visible contacts and group members, file formats, incomplete exports, and PRO license or subscription questions.

WA Exporter is developed by One Roof Developments. Our team can help troubleshoot and improve the product, but cannot guarantee error-free results or access to WhatsApp information that is not visible in your own signed-in session.

Choose how to reach us

For private support, contact us directly. We do not operate a public customer WhatsApp or Telegram group.

Direct message

WhatsApp support chat

Message the WA Exporter support number about setup, exports or a technical issue. This opens a one-to-one conversation, not a group.

Open WhatsApp chat ↗

+91 72909 69991 · WhatsApp opens only if the number is registered on the service. By choosing this link, you use WhatsApp under its own privacy terms.

Call

Telephone support

Call the same support number for product assistance. Call availability and carrier charges may vary.

Call +91 72909 69991

If you cannot reach us by phone, send an email with a brief description of the problem.

Private written support

Email us

Use email for account or billing questions, longer descriptions and responsibly disclosed security reports.

Email support@waexporter.in

Response times vary. We will review messages when support is available; no fixed service hours or response-time guarantee is advertised.

Troubleshooting

Help us diagnose the issue

These details are usually enough to start investigating without sharing private conversations:

WA Exporter version, Chrome version and operating system.
Which operation you tried: chat export, multiple chats, contacts, group members or license activation.
Chosen output format (such as TXT, CSV, vCard, HTML, PDF or ZIP) and date range, if relevant.
Where the process stopped and the exact error message, if one appeared.
A screenshot only if needed, with names, numbers, messages, group details and activation codes removed.

Quick answers

Before you contact us

How do I cancel or manage PRO?

Open Manage PRO and use the payment provider's secure customer portal. You do not need to send us your payment-card details.

How can I move my PRO license to another computer?

In the WA Exporter PRO screen, choose Deactivate on your current device, then activate your valid license on your other device. Deactivating the device does not cancel the subscription.

Can you recover missing chat history or hidden group contacts?

We can help with export troubleshooting, but WA Exporter can only work with data available to your authenticated WhatsApp Web session. It cannot bypass account permissions or guarantee recovery of unavailable content.

Where should I report a security issue?

Report it privately to support@waexporter.in. Share only the minimum information needed to describe the issue, and avoid posting vulnerabilities or personal data publicly.